Warranty Policy
Effective Date: May 19, 2025
1. Purpose and Scope
This Warranty Policy applies to all products purchased directly from StabilTrac Sport or authorized StabilTrac Sport retailers. It outlines the conditions under which StabilTrac Sport provides warranty services for products found to be defective due to materials or workmanship issues under normal personal use.
2. Warranty Period
2.1 Primary Products
All primary StabilTrac Sport products are covered by a 2-year warranty, effective from the date of confirmed delivery to the customer.
2.2 Accessories and Components
Other products are covered under the following warranty periods, beginning on the delivery date:
| Product Category | Warranty Period |
|---|---|
| Straps & support braces | 1 year |
| Adjustment mechanisms | 1 year |
| Fasteners & buckles | 6 months |
| Padding & cushioning inserts | 6 months |
| Carry bags / cases | 6 months |
| Mounting hardware | 6 months |
| Repair kits & tools | 6 months |
3. Warranty Coverage
This warranty covers manufacturing defects in materials or workmanship under proper personal use. Coverage includes but is not limited to:
- Structural failures not caused by external damage
- Delamination or bonding failures from factory defects
- Material defects under normal use conditions
The warranty applies only to the original purchaser and is non-transferable.
4. Exclusions
This warranty does not apply to:
- Damage resulting from accident, misuse, abuse, or neglect
- Damage caused by improper installation, adjustment, or handling
- Cosmetic wear including fading, discoloration, or surface scratches
- Damage due to improper storage or exposure to extreme environments
- Products used for commercial, instructional, rental, or group activities
- Unauthorized modifications, alterations, or third-party repairs
- Damage caused by animals, fire, or acts of nature
5. Warranty Claims Procedure
To initiate a warranty claim, please contact StabilTrac Sport Customer Service at StabilTracSport@outlook.com with the following:
- Valid proof of purchase
- Product details (e.g., model name or serial number, if available)
- A description and photographic evidence of the issue
- Full contact information and delivery address
StabilTrac Sport reserves the right to request product return for further inspection. Return shipping costs may apply unless otherwise required by local law.
6. Remedies
Upon validation of a warranty claim, StabilTrac Sport may, at its discretion:
- Repair the defective product
- Replace the product with the same or a comparable model
- Issue a partial or full refund
The warranty period for any replacement or repaired product is either the remainder of the original warranty or 90 days from the replacement/repair date — whichever is longer.
This warranty limits StabilTrac Sport's liability to the original purchase price and excludes incidental or consequential damages, except where prohibited by applicable law.
7. Legal Rights and Governing Law
This warranty is governed by the laws of the State of California. Consumers may also have additional legal rights under local consumer protection laws, which shall prevail in the case of conflict with this policy.
8. Severability
If any part of this policy is determined to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.
9. Contact Us
For warranty-related questions, please contact: StabilTracSport@outlook.com